Audrey and Darcy U. – Calgary, AB | Victoria Falls, Botswana & Namibia | July 2017
We cannot say enough wonderful things about our 3 week trip to Victoria Falls, Botswana and Namibia. Jen Lubey and Heritage Safaris put together an amazing tour. We had never travelled to Africa before, and were absolutely blown away by how well all aspects of our trip were managed. Organization, connections, transfers, accommodation, food – all outstanding. Our guides at every point were informative, attentive and gracious. They did their very best to make every part of the trip special. Of course the animal encounters were amazing. The guides/spotters were extremely knowledgeable and there wasn’t a question they couldn’t answer – names of birds, names of trees (even the Genus and species), animal behaviour, etc. Very impressive. Jen went above and beyond the call of duty when she did have to do some “trouble-shooting” at one point in the trip, making middle of the night phone calls between Calgary and Africa, but she resolved everything so there was not even a hiccup in the trip. We would not hesitate to have Jen organize future holidays, and we sincerely hope that opportunity arises in the not so distant future.