Buster & Phillipa M. – Calgary | Botswana & Zimbabwe | August 2015
Hi Jen, It was perfect. I would have no hesitation in recommending Heritage Safaris and all of the parties you used on the ground in Zimbabwe and Botswana. All of the people you arranged to take care of us in transition in Vic Falls and in Maun were very professional and a pleasure to deal with and the Ker & Downey staff at both the Kanana and Okuti camps were simply exceptional. It is hard to imagine how anybody could have delivered better customer service from the beginning to the end of the trip. It was truly an amazing trip and definitely exceeded my expectations. I know you were a little worried that Okuti would be a bit of a let-down after Kanana but it was not. While it was different for sure it was still fantastic and it was special for me as the location of the camp was pretty much the same spot where I pitched a tent as a kid on a school tour some 42 years ago. It was very special to go back there and to see it all again. I swear the log bridge at Third bridge looks exactly like it did all those years ago. Phillipa and I are already talking of doing another trip to that area with maybe a bit of Namibia thrown in as well when I retire in two or three years. We will no doubt contact you when we make our plans. If you ever need anyone to speak with me about our experience please do not hesitate to give them my contact information.