Shelley D. and Gerald Van S. – New Westminster BC | Kenya – Tanzania – Zanzibar
We don’t normally write reviews of our travels, but this time my husband and I felt it important to recognize the excellence of Thierry and his Heritage Safari Company. We went on safari to Kenya & Tanzania–1 week each–plus an additional relaxing week on Zanzibar. I had never been on safari before, and somehow luckily stumbled upon Thierry’s company while surfing the net. Thierry was almost always immediately available by phone and if not, promptly returned calls &/or e-mails every time. He has an incredible wealth of knowledge and experience. He not only provided a comprehensive list of route and lodge options for our safari, he was open to incorporating our specific requests as well–we customized a perfect trip. Always a perfect balance of suggestions without forgetting to listen to us too. A private safari (no crowding or competing agendas) is the only way to go. And we were happy to be dealing with a local company that is well-accredited. All this–detailed customization, high-end lodges and private vehicles with knowledgeable English-speaking drivers–at a lesser cost than that of many of the larger well-known group tours with lower-grade lodges! In short, Thierry was a mastermind of organization and resourcefulness provided with excellent customer service. We can’t say enough good stuff about the experience and we can’t wait for the day we’ll be able to take another safari. Thanks again, Thierry!